Shipping policy
Import and customs regulations can be found here:
Switzerland: Post.ch
Payment and Shipping
The following conditions apply:
The delivery of the goods is worldwide.
Shipping to German and foreign islands is excluded.
Shipping costs (including VAT)
Domestic (Germany) deliveries:
We do not charge shipping costs.
Deliveries abroad:
We calculate the shipping costs abroad according to the order value (gross value of goods):
We calculate the shipping costs according to the order value (gross value of goods):
Zone 1
Germany, Austria
free shipping
Zone 2
Liechtenstein, Switzerland
free shipping (excl. import tax + duties)
Zone 3
Belgium, Czech Republic, Netherlands, Poland, Andorra, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden
free shipping
Zone 4
Albania, Bosnia and Herzegovina, Faroe Islands, Iceland, Montenegro, Northern Macedonia, Norway, Serbia, Vatican City
Free shipping: from 239.00 and above
Standard shipping: up to €238.99 Shipping cost of €22.20
Zone 5
Turkey
Free shipping: From 299,00 and more
Standard shipping: Up to €298,99 Shipping cost of €38,80
Remainder of the world:
Please inquire the shipping cost by email or chat with us (service@venenengel.de)
Shipping to third country: from a value of goods of 1000 euros, the preparation and application of export documents may take up to 4 business days. Accordingly, the shipping time may be slightly longer. For a value of goods below 1000 euros, the creation and application is possible within 24 hours.
Delivery times
Unless otherwise stated in the respective offer, the delivery of the goods in the domestic market (Germany) within 1 - 4 working days, for foreign deliveries within 4 - 14 working days after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Notice that on Sundays and holidays no delivery takes place.
Have you ordered items with different delivery times, we ship the goods in a joint shipment, unless we have made other agreements with you. The delivery time is determined in this case according to the article with the longest delivery time you have ordered.
Accepted payment methods
- Prepayment by bank transfer
- Payment by credit card
- Payment by Sofort / Sofortüberweisung
- Payment by invoice (via Klarna)
- Payment by installment (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by Amazon Pay
- Payment by Google Pay
- Payment by Apple Pay
About PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by Credit Card
- Payment by "Pay Later"
About PayPal:
- Payment by PayPal
- Payment by PayPal Express
- Payment by Credit Card
- Payment by "Pay Later"
More details about payment
When paying by credit card (without using a payment service provider) the debit of your credit card account with the conclusion of the contract.
Our bank details:
Recipient: Wellcosan GmbH
IBAN: DE10 5305 1396 0000 0461 74
Name of the bank: Kreissparkasse Schlüchtern
BIC / SWIFT: HELADEF1SLU
If you have any questions, please find our contact details in the imprint.