All events and trade shows will be announced on this website and our Facebook page. So it's worth checking in from time to time or liking our Facebook page.

In addition, you can ask medical supply stores and pharmacies about the Venen Engel to make you aware of it.

In addition, you can exercise your legal right to object. This means you can buy the Venen Engel and return it within 30 days if you are not satisfied.

The warranty on your compression massage devices and accessories is two years. Refurbished devices come with a one-year warranty, and compression socks come with a 6-month warranty.

A 30-day return policy applies.

In addition to the leg cuffs and extension tabs for the leg cuffs, there are the following accessories: arm cuffs, trouser cuffs, belly cuffs, extensions for the belly cuff, extensions for the trouser cuffs. You can find an overview of all accessory items here.

Please make sure that the cuffs are compatible with your Venen Engel model (number of air chambers).

The more chambers the cuff has the more intense the massage effect, because per air chambers smaller areas can be addressed more specifically. In addition, premium models allow you to turn off individual chambers to exclude pain-sensitive areas from the massage.

Leg Cuff

• Seat Height: Up to the groin
• Thigh Circumference: Up to 68 cm
• Knee Circumference: Up to 60 cm
• Calf Circumference (above the ankle): Up to 50 cm
• Length: From the sole to the top edge of the leg cuff: 80 cm
• Fit without Extensions: Suitable for thigh circumference up to 68 cm
• Extensions: Expandable with extension straps in 10 cm increments. Maximum of 4 extensions can be used for thigh circumference up to 108 cm
• Suitable for Heights: 1.50 m – 1.90 m with open toe design

Pants Cuff

• Seat Height: Up to the waist/navel
• Waist Circumference: Up to 110 cm
• Thigh Circumference: Up to 68 cm
• Knee Circumference: Up to 60 cm
• Inseam Length: 75 cm
• Length from Sole to Top Edge: 105 cm
• Fit without Extensions: Suitable for thigh circumference up to 68 cm and waist circumference up to 110 cm
• Extensions: Expandable with extension straps in 10 cm increments. Maximum of 4 extensions can be used for thigh circumference up to 108 cm and waist circumference up to 190 cm
• Suitable for Heights: 1.60 m – 1.90 m with open toe design

Lymph-Flow Pants:

An upgraded version of the pants cuff with hose covering and 3 integrated zipper levels, allowing optimal adjustment to individual body anatomy. Enhanced air chambers provide more efficient massage cycles and optimized compression.

• Seat Height: Up to the waist/navel
• Waist Circumference: Up to 120 cm
• Thigh Circumference: Up to 75 cm
• Knee Circumference: Up to 68 cm
• Inseam Length: 79 cm
• Length from Sole to Top Edge: 115 cm
• Fit without Extensions: Suitable for thigh circumference up to 75 cm and waist circumference up to 120 cm
• Extensions: Expandable with extension straps in 10 cm increments. Maximum of 4 extensions can be used for thigh circumference up to 115 cm and waist circumference up to 200 cm
• Suitable for Heights: 1.60 m – 1.90 m

Fit Recommendation for Leg Cuffs, Pants Cuffs, and Lymph-Flow Pants

Optimal Fit: The cuff should not be too tight and fits optimally if a flat hand fits between the cuff and the body, allowing the air chambers to fully expand.

If the cuff is too loose, the compression effect can be adjusted with higher pressure.

Recommendation for Extensions Based on Clothing Sizes:

• Size up to 42: No extension needed
• Size 42–46: 1 extension recommended
• Size 46–48: 2 extensions recommended
• Size 50–52: 3 extensions recommended
• Size 54 and above: 4 extensions recommended

Arm Cuff:

Maximum Arm Circumference:

• At armpit height: 46 cm
• Elbow joint: 42 cm
• Wrist: 36 cm
• Length of Arm Cuff:
• Total length (including shoulder): 99 cm
  
  
  
  

Abdominal Cuff:

• Dimensions: 130 cm x 37 cm
• Circumference without Extension: Suitable for 95–110 cm
• Extensions: Expandable with extension straps up to approximately 160 cm waist circumference

Note: All measurements are approximate guidelines.

The standard and premium devices differ in some crucial factors:
- Additional massage programs: With the premium models, you can choose from additional massage programs. This allows you to individualize the massage according to your personal preferences.

- Deactivatable air chambers: In addition, you have the option with the premium models to exclude individual air chambers. So you can exclude pain-sensitive areas from the massage.

- Individual pressure adjustment of the air chambers: At the Venen Engel 12 Premium you have the option to adjust the pressure in the individual air chambers individually. So you achieve an even more pleasant, efficient and bedüfnisorientiertere massage.

- Remote control: All premium models have a remote control.

- Deactivatable air chambers: In addition, you have the option with the premium models to exclude individual air chambers. So you can exclude pain-sensitive areas from the massage.

The standard cuff can be used up to a leg circumference of approx. 68 cm. However, we offer practical extension tabs that gradually increase the maximum leg circumference by 10 cm. The extension tabs are connected together to achieve the required circumference.

When we receive your order, your package will be handed over to the parcel service the next business day. Depending on which country you live in, the shipping time varies. In Germany, the package should arrive within another business day.

Outside Germany, the following standard delivery times apply. Standard delivery times for other countries can be requested individually.

- Austria: 3 to 4 business days

- rest of EU: 5 to 9 business days

We ship worldwide. For more information on shipping costs and delivery times, please here.

You can choose from the following payment options:

- Credit card payment (Visa, Mastercard and American Express)

- Paypal

- Purchase on account via Klarna

- Sofortüberweisung / direct debit (via Sofortüberweisung from Klarna)

- Installment purchase via Klarna

- Bank transfer / prepayment

- Amazon Pay, Shop Pay, Google Pay

Yes, an installment payment is possible via Klarna. If you want to take advantage of Klarna financing, you can simply select it at the end of the ordering process in our store.

Business customers (with VAT ID) from other EU countries do not have to pay VAT. Here, a VAT ID must necessarily be deposited in the order.

A intra-community delivery is possible. Please contact us for this in advance. If the order is already completed, intra-community delivery is no longer possible.

With a special hose set (available from us), you can use abdominal and leg cuffs at the same time.

In addition, each accessory cuff comes with an additional quickconnector. With this you can connect additional cuffs. We recommend connecting a maximum of 4 cuffs at the same time.

Our tip: try the trouser cuff with two arm cuffs for a full-body application!

If none of the contraindications apply, there is nothing to be said against using the Venen Engel several times a day. If you are unsure, please ask your family doctor.

The sensation of pressure and pain differs from person to person. You should clearly feel the massage effect. However, the application should not be painful in any case. It is best to first feel your way to the application with a low pressure. You can increase it gradually until you have found the optimum pressure for you.

The Venen Engel may not be used for certain health conditions or only after consultation with a doctor:

- Decompensated heart failure

- Cardiac performance disorders with water in the legs

- Inflammation of the treated body parts, known or suspected leg vein thrombosis

- Venous inflammation and arterial diseases

- Gangrene

- Dermatitis

- Arteriosclerosis or venous circulatory disorders

- Open, untreated or infected wounds and injuries

- for leg pain

- skin lesions

- acute inflammation

- malignant tumors

- Pulmonary edema

- hypertension

- extensive thrombophlebitis

- thrombosis or suspected thrombosis

- erysipelas

- severe unadjusted hypertension

- acute soft tissue trauma of the extremities

- neuropathy or occluding processes in the lymphatic drainage area

- pregnancy

- feeling weak

- use of a pacemaker or implants at the point of use

The Venen Engel is designed to help you feel better and relax with pleasure.

Note: The Venen Engel 6 Premium and the Venen Engel 8 Premium are medically certified products.
They are intended for use by healthcare professionals and for home use by patients who are under medical supervision.

Yes, the Venen Engel can be used for both legs at the same time. And if you only want to use one leg cuff, you can connect it directly to the control unit with the Quick Connector included in the delivery and thus enjoy the application on only one leg.

The noise level is about 60 dB. This is comparable to the volume of a refrigerator is. You can talk normally or listen to TV or music during use.

This depends on the model. If you have a Venen Engel 6 Mobile, you can use Venen Engel without a power outlet. Otherwise, it can only be used with a power outlet.

Venen Engel offers the possibility to rent the devices for a fraction of the actual price... and keep them. Find your desired product at www.venenengel.de or simply contact our team to rent.

• Choose your desired Venen Engel to rent for 3 months
• Complete the order online
• Within one working day of receipt of payment, we will send you your Venen Engel rental device and provide you with tips and information by email during the rental period
• At the end of the rental period, you can decide whether you want to return the device or keep it. Please contact our team to do this.

All rental devices that we send to customers are new.

All shipping costs are covered by us - whether for shipping or returns, it's on us!

We offer end customers the opportunity to rent selected Venen Engel gliding wave massagers for 3 months. The price depends on the model selected and starts at €229 for 3 months for the Venen Engel 6 Premium. The amount must be paid in advance.

Yes, that is possible! If you would like to keep the Venen Engel, just let us know and we will issue you with a difference invoice. We will deduct the rent paid. You will receive an order link from one of our employees with the one-time outstanding amount - after confirmed receipt of payment, the device is yours, from then on the warranty period and guarantee of 2 years applies, so that you can keep and continue to use your rental device directly. We rely on the cooperation of our customers during the rental period!

Accessories such as extensions (required from 68 cm thigh circumference) and our vein cushion are not included in a rental, but can be purchased additionally

We offer you a rental period of 3 months. During this time, you can get to know your Venen Engel, put it through its paces and then decide whether you want to return the rental device or purchase it.

If you can't find your answer in the FAQs, you can contact us at service@venenengel.de or send us a message via Whatsapp. We will answer your questions as quickly as possible. Alternatively, we offer a telephone service between 8 am and 5 pm.

Your invoice will indicate that it is a rental. During your rental, you will receive information about the device and its use, as well as the question of whether you would like to return the device to us at the end of the rental or buy it out of the rental. In the first case, we will send you a return label; in the second case, we will send you a payment link for the difference between the rental price and the total price of the device. This price is also shown on the product page.

If your product is already damaged on delivery or shows obvious signs of use, please contact our customer service immediately by email, WhatsApp or telephone. Do not attempt to carry out repairs yourself. To avoid any misunderstandings later on, we also advise you to take a photo of the damage and send it to our customer service team by email. Please note that you must report the damage within three days of delivery. Otherwise, we will have to assume that the damage occurred during the rental period and charge you €80.

Yes, please keep the packaging carefully (if you have rented several devices of the same type, please make sure that the serial number on the box matches the device inside). This way, the product will have a second life after your rental and will look forward to it.

Once you have placed your order, it can no longer be processed. Instead, please cancel the order by email, WhatsApp or phone and place a new order. As we work to deliver orders to our customers as quickly as possible, it may be that your order has already been dispatched. In this case, please inform our customer service team and we will see what we can do for you.

If the cancel option is no longer displayed, the order is already being processed and shipping can no longer be delayed. In this case, please inform our customer service team of your decision to cancel and we will let you know how to proceed. If your order has already been delivered, it cannot be canceled. Please inform our customer service team and we will provide you with a return label.

In your e-mails you will find all the information about the start and end of the rental period and other options. If you are missing the e-mail, please contact us by e-mail, WhatsApp and telephone.

The return label will be sent to you by our team at the end of the rental period. We will get back to you. If you want to return the device earlier, you can contact us by email at service@venenengel.de, by WhatsApp or by phone.

In the event of damage, we will cover 75% of the repair costs. However, Venen Engel does not cover theft, loss or intentional damage. If your product is lost or stolen, please contact our customer service immediately. Unfortunately, we do not currently offer additional insurance for these cases.

Yes of course, take your product with you on all your adventures, wherever you go. Just make sure that the battery-powered devices are safely stowed away and comply with the usage regulations of your destination.

Your rental ends as soon as you return the damaged device to us or to our repair partner. For this reason, you will not automatically receive a replacement device. You can order a new product at any time via our normal ordering process (website, email, WhatsApp, phone).

You can pay by bank transfer, credit card, PayPal, AmazonPay, Klarna or bank transfer.

Your invoice will be sent to you by e-mail. You can request your invoice from our team at any time, stating your order number.