All events and trade shows are announced on this website and our Facebook page. So it's worth checking back from time to time or liking our Facebook page.

Additionally, you can ask medical supply stores and pharmacies about the Venen Engel and thus draw attention to it. 

Additionally, you can exercise your legal right of objection. This means you can purchase the Venen Engel and return it within 30 days if you are not satisfied.

The warranty on your compression massage devices and accessories is two years. Refurbished devices have a one-year warranty, and compression stockings come with a 6-month warranty.

A 30-day right of withdrawal applies.

In addition to the leg cuffs and extension flaps for the leg cuffs, the following accessories are available: arm cuffs, pants cuffs, abdominal cuffs, extensions for the abdominal cuff, extensions for the pants cuffs. An overview of all accessory items can be found here.

Please ensure that the cuffs are compatible with your Venen Engel model (number of air chambers).

The more chambers the cuff has, the more intense the massage effect, as smaller areas can be targeted more precisely per air chamber. Additionally, with premium models, you can deactivate individual chambers to exclude sensitive areas from the massage.

Leg cuff

• Seat height: up to the groin
• Thigh circumference: up to a maximum of 68 cm
• Circumference of Knee: up to a maximum of 60 cm
• Circumference of calf (above the ankle): up to a maximum of 50 cm
• Length: Sole to top edge of leg cuff: 80 cm
• Fit without extensions: for thigh circumference up to a maximum of 68 cm
• Extensions: expandable with extension tabs in 10 cm increments. A maximum of 4 extensions can be used for a thigh circumference up to 108 cm.
• Suitable for heights: 1.50m – 1.90m due to open toe design

Trouser cuff

• Seat Height: up to the waist/navel
• Waist circumference: up to a maximum of 110 cm
• Thigh circumference: up to a maximum of 68 cm
• Circumference of Knee: up to a maximum of 60 cm
• Inseam length: 75 cm
• Length from the sole to the top edge: 105 cm
• Fit without extensions: for thigh circumference up to a maximum of 68 cm and for waist circumference up to a maximum of 110 cm 
• Extensions: expandable with extension tabs in 10 cm increments. A maximum of 4 extensions can be used for a thigh circumference up to 108 cm and a waist circumference up to 190 cm.
• Suitable for heights: 1.60m – 1.90m due to open toe

Lymph-Flow Pants:

The Lymph-Flow Pants is an improved version of the pants cuff with hose cover and 3 integrated zipper stages. This makes it optimally adjustable to the respective body anatomy. Optimized air chambers ensure more efficient massage cycles and an optimized compression effect. 

• Seat Height: up to the waist/navel
• Waist circumference: up to a maximum of 120 cm 
• Thigh circumference: up to a maximum of 75 cm 
• Circumference of knee: up to max. 68 cm 
• Inseam length: 79 cm
• Length from the sole to the top edge: 115 cm
• Fit without extension: for thigh circumference up to a maximum of 75 cm and up to a maximum of 120 cm waist circumference
• Extensions: expandable with extension tabs in 10 cm increments. A maximum of 4 extensions can be used for thigh circumference up to 115 cm and waist circumference up to 200 cm.
• Suitable for heights: 1.60m–1.90m

Fit recommendation for leg cuffs, trouser cuffs, and Lymph-Flow Pants

Optimal Fit: The cuff should not be too tight and fits optimally when a flat hand can fit between the cuff and the body, allowing the air chambers to expand best.

If the cuff is very loose, the compression effect can be adjusted by increasing the pressure.

Recommendation for extension based on clothing sizes:

• Up to size 42: No extension needed
• Size 42–46: 1 extension recommended
• Size 46–48: 2 extensions recommended
• Size 50–52: 3 extensions recommended
• From size 54: 4 extensions recommended
  

Arm cuff:

• Maximum arm circumference:
• At Shoulder Height: 46 cm
• Elbow joint: 42 cm
• Wrist: 36 cm
• Length of the arm cuff:
• Total length (including shoulder): 99 cm

Abdominal cuff

• Dimensions: 130 cm x 37 cm
• Size without extension: Suitable for 95–110 cm
• Extensions: expandable up to approximately 160 cm waist circumference with extension tab.

The information provided is a guideline.

The standard and premium devices differ in several key factors: 
- Additional massage programs: The premium models offer you additional massage programs to choose from. This allows you to customize the massage according to your personal preferences. 

- Deactivatable Air Chambers: Additionally, with the premium models, you have the option to exclude individual air chambers. This allows you to exclude sensitive areas from the massage. 

- Individual pressure adjustment of the air chambers: With the Venen Engel 12 Premium, you have the option to individually adjust the pressure in the individual air chambers. This allows you to achieve an even more comfortable, efficient, and needs-oriented massage.

- Remote Control: All premium models come with a remote control.

- Deactivatable Air Chambers: Additionally, with the premium models, you have the option to exclude individual air chambers. This allows you to exclude sensitive areas from the massage. 

The standard cuff can be used for a leg circumference of up to approximately 68 cm. However, we offer practical extension straps that increase the maximum leg circumference by 10 cm incrementally. The extension straps can be connected to each other to achieve the required circumference.

When your order has been received by us, your package will be handed over to the parcel service on the next business day. Depending on the country you live in, the shipping time varies. In Germany, the package should arrive within another business day.

The following standard transit times apply outside of Germany. Standard transit times for other countries can be requested individually.

- Austria: 3 to 4 business days

- remaining EU: 5 to 9 business days

We ship worldwide. More information about shipping costs and delivery times can be found here.

The following payment options are available to you:

- Credit card payment (Visa, Mastercard, and American Express)

- Paypal

- Purchase on account via Klarna

- Instant bank transfer / Direct debit (via Sofortüberweisung by Klarna)

- Installment purchase via Klarna

- Bank transfer / Prepayment

- Amazon Pay, Shop Pay, Google Pay

Yes, installment payments are possible through Klarna. If you would like to use Klarna financing, you can easily select it at the end of the ordering process in our shop.

Business customers (with VAT ID) from other EU countries do not have to pay VAT. A VAT ID must be provided in the order.

An intra-community delivery is possible. Please contact us in advance for this. If the order has already been completed, an intra-community delivery is no longer possible.

With a special hose set (available from us), you can use abdominal and leg cuffs simultaneously. 

Additionally, each accessory cuff is delivered with an extra quick connector. With this, you can connect additional cuffs. We recommend connecting a maximum of 4 cuffs at the same time. 

Our tip: try the pants cuff with two arm cuffs for a full-body application!

If none of the contraindications apply, there is nothing against using the Venen Engel multiple times daily. If you are unsure, please consult your general practitioner.

The sensation of pressure and pain varies from person to person. You should clearly feel the massage effect. However, the application should not be painful under any circumstances. It is best to start with a low pressure and gradually increase it until you find the optimal pressure for yourself.

Under certain health conditions, the Venen Engel should not be used or should only be used after consulting a doctor:

- Decompensated heart failure 

- Heart performance disorders with water retention in the legs

- Inflammations of the treated body areas, known or suspected leg vein thromboses

- Phlebitis and arterial diseases

- Gangrene

- Dermatitis

- Arteriosclerosis or venous circulatory disorders

- open, untreated, or infected wounds and injuries

- for pain in the legs

- Skin injuries

- acute inflammations

- malignant tumors

- Pulmonary edema

- High blood pressure

- extensive thrombophlebitis

- Thrombosis or suspected thrombosis

- Erysipelas

- severe uncontrolled hypertension

- acute soft tissue trauma of the extremities

- Neuropathy or occlusive processes in the lymphatic drainage area

- Pregnancy

- Feeling of weakness

- Use of a pacemaker or implants at the site of use

The Venen Engel is intended to serve you for better well-being and enjoyable relaxation.

Note: The Venen Engel 6 Premium and the Venen Engel 8 Premium are medically certified products.
They are intended for use by medical professionals and for home use by patients under medical supervision.

Yes, the Venen Engel can be used for both legs simultaneously. And if you only want to use one leg cuff, you can connect it directly to the control unit with the Quick Connector included in the delivery and enjoy the application on just one leg.

The noise level is about 60 dB. This is comparable to the volume of a refrigerator. You can have a normal conversation, watch TV, or listen to music during use.

That depends on the model. If you have a Venen Engel 6 Mobil, you can use Venen Engel without a power outlet. Otherwise, usage is only possible with a power outlet.

Venen Engel offers the opportunity to rent devices for a fraction of the actual price for a limited time... and keep them. Find your desired product on www.venenengel.de or simply contact our team for rental.

• Choose your desired Venen Engel for rent for 3 months
• Execute the order online
• Within one business day after receipt of payment, we will send you your Venen Engel rental device and provide you with tips and information via email during the rental period.
• At the end of the rental, you can decide whether to return the device or keep it. Contact our team for this purpose.

All rental equipment we send to customers is new.

We cover all shipping costs - whether for dispatch or return, it's on us!

We offer end customers the option to rent selected Venen Engel sliding wave massage devices for 3 months. The price depends on the model choice and starts at €229 for 3 months for the Venen Engel 6 Premium. The amount is to be paid in advance.

Yes, that is possible! If you want to keep the Venen Engel, just let us know and we will create a differential invoice for you. We will deduct the paid rent. You will receive an order link from one of our employees with the one-time outstanding amount - after confirmed payment receipt, the device is yours, and from then on, the warranty period and 2-year guarantee apply, so you can keep and continue using your rental device directly. We trust in the cooperation of our customers during the rental period!

Accessories such as extensions (required for thigh circumferences of 68 cm and above) and our vein cushion are not included in a rental, but can be purchased separately.

We offer you a rental period of 3 months. During this time, you can get to know your Venen Engel, test it thoroughly, and then decide whether to return the rental device or purchase it through the purchase option.

If you don't find your answer in the FAQs, you can contact us at service@venenengel.de or send us a message via WhatsApp. We will answer your questions as quickly as possible. Alternatively, we offer a telephone service between 8 AM and 5 PM.

Your invoice indicates that it is a rental. During your rental period, you will receive information about the device and its usage, as well as the option to either return the device to us at the end of the rental or purchase it out of the rental. In the first case, we will send you a return label, and in the second case, a payment link for the difference between the rental and the total price of the device. This price is also listed on the product page.

If your product is already damaged upon delivery or shows noticeable signs of use, please contact our customer service immediately via email, WhatsApp, or phone. Do not attempt to make repairs yourself. To avoid any misunderstandings later, we also advise you to photograph the damage and send the picture to our customer service via email. Please note that you must report the damage within three days of delivery. Otherwise, we must assume that the damage occurred during the rental period and will charge 80 €.

Yes, please keep the packaging carefully (if you have rented multiple devices of the same type, please ensure that the serial number on the box matches the device inside). This way, the product will have a second life after your rental and will be happy.

After you have placed your order, it can no longer be processed. Please cancel the order via email, WhatsApp, or phone and place a new order instead. As we are working to deliver orders to our customers as quickly as possible, your order may already be in dispatch. In this case, please inform our customer service team and we will see what we can do for you.

If no cancellation option is displayed anymore, the order is already being processed and the shipment can no longer be stopped. In this case, please inform our customer service team about your decision to cancel, and we will let you know how to proceed. If your order has already been delivered, it cannot be canceled. Please inform our customer service team and we will provide you with a return label.

In your emails, you will find all the information about the start and end of the rental and other options. If you are missing the email, please contact us via email, WhatsApp, and phone.

The return label will be sent to you by our team at the end of the rental period. We will contact you, but if you want to return the device earlier, you can reach us via email at service@venenengel.de, WhatsApp, or phone.

In the event of damage, we cover 75% of the repair costs. However, Venen Engel does not cover theft, loss, or intentional damage. If your product is lost or stolen, please contact our customer service immediately. Unfortunately, we do not currently offer additional insurance for these cases.

Yes, of course, take your product with you on all your adventures, wherever they may lead you. Just make sure that battery-powered devices are safely stowed and comply with the usage regulations of your destination.

Your rental ends as soon as you return the damaged device to us or our repair partner. For this reason, you do not automatically receive a replacement device. You can order a new product at any time through our regular ordering process (website, email, WhatsApp, phone).

You can pay by bank transfer, credit card, PayPal, AmazonPay, Klarna, or bank transfer.

Your invoice will be sent to you by email, and you can request your invoice from our team at any time by mentioning your order number.